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  • Let me start by saying that I was really excited to come to this place due to the half off promotion they were having for their opening week. My group arrived at 5pm expecting some kind of wait only to be greeted with a sign that said "reopening at 630pm" which forced us to find something else to do for another hour and a half which we didn't mind because we understood that the might have needed some time to replenish for the next crowd. My group of 8 were the first to be seated at 630pm, all starving and ready to eat AYCE sushi. The waitress immediately served us drinks and grabbed our first order. Seemed like a good start! The first round came out after 30 mins consisting of 3 rolls and about 15 orders of appetizers. 10 mins after demolishing that, we ordered again, then another 42 mins for the second order. So far still good considering how many people were there. AND THEN ... close to an hour later, the waitress comes back and says that our third and fourth orders were coming. 20 mins after that, still nothing. I think they completely forgot about our orders! To my friends annoyance, he asked her again if the food was even coming and when she came back after checking on it and said "almost". He just asked for the check so my group can leave. The only time someone would come to our table was to give us more water and more napkins (which we didn't need because we weren't eating anything). We were in there a total of 3+ hours and I don't think I even ate a whole roll of sushi because we were all sharing the ones that came to our table. Despite their cheap prices, they were clearly understaffed for this promotion and their service was slow. It almost seemed like they didn't expect to be busy. I definitely would have been more understanding if the staff were ALL busy but I saw some hanging around this podium and just waiting for people to make eye contact with them. No sense of urgency for a place that was so busy. As for the food, order the Starbux roll. That was the only one I liked because that was the only one I got to taste.
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