Horrible company. Requested a wheel chair accessible cab for my handicapped parent. When the cab had not shown up at the appointed time I called to inquire. They said "we will send an urgent message to the driver". 15 minutes after that still no cab. I called again they said the same thing. As you probably guessed the cab never showed up. My parent sat outside with a caregiver for 45 minutes waiting. My husband finally had to drive over to pick them up. Mind you getting a handicapped person in a regular car is very difficult when the person can barely assist. We counted on this company to do what they have advertised and promised. Will never use them again. Unethical!