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  • My husband and I were frequent visitors to La Peep and had their frequent diner card. Things were going swimmingly well - we used to go there on Fridays after dropping our kids off at school. We have had this tradition for the past three years. Today we decided to bring our children for the first time and of all days had the most horrible customer service from the server Michelle. The neighboring table thought she was being absolutely out of line with us and started to complain to another server and Michelle arrived then, got involved and would not back down and it became an argument between her and us (with our neighbors speaking for us). Right in front of our kids !! We were mortified. When we complained to the hostess Karyn or Karen she basically waved it off Then she told the girl who was ringing us up "Take off a coffee or something". She seemed resentful that we had brought it up. We did not want a coffee or anything taken off and we protested and told her that a polite acknowledgement is all we wanted. She then apologized for her behavior but the damage was done. The whole episode has made a really bad impression on us. We understand that it is hard to keep it together on a Sunday morning when it is really crowded and busy, but politeness needs to mandatory for an establishment that serves people. Clearly the culture in this place is one of anger and resentment. I doubt that we will ever go back there. Shame because it is on the way and we really liked the eggs benedict there.
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