I like the free coffee refills and the sandwiches are very good. Sometimes the staff seems a little surly and once I ordered iced coffee and they didn't even ask me how I like it and brought me one that must have been loaded with cream and sugar, which I'm not eating right now.
The desserts look delish but I haven't tried them, the washrooms are clean and so is the dining area. I'd definitely recommend the place to anyone looking for a nice coffee shop or for brunch.