I just recently had to go in to this supply store for hair. I wanted a Brazilian weft hair I could bleach for extensions. The woman in there, I believe her name was Cindy, was very helpful and nice. I felt no pressure at all and she tried to be as honest about the line of hair she could which I really respected. The hair never worked out and I was out about $120 but that really isn't a reflection on her. She did the best she could to assist me. I will be going back.