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| - This 4 star rating is for my massage therapist; Amanda. She is excellent.
I got a groupon for a choice of a massage or facial. A couple of months ago tried to use it, had appointment for a facial at 9am. Got there 10 minutes before 9. The place is nice and clean. at 9:10 I was notified that the esthetician got a flat tire and will be there at 9:30. Really? I left, couldn't wait, I had to work.
Today I came back to use my coupon. Receptionist was friendly, Amanda picked me up on time. She asked about my concern or any problem area. She checked on the pressure and when she needed to add more pressure on certain area, she asked first if it would o.k to do so. She was nice but not chatty throughout the session, I really like that. If you come for a massage, asked for her..you won't be dissapointed!
Now it's time to check out! There were a man and a women at the reception desk (not the same person who checked me in). The women took my groupon and processed it. I asked for an envelope for my tip from the guy and gave it back to him. The women told him that all o.k and now he can checked me out. They guy was like a robot, he said "you had a 50 minutes swedish massage your total is $75" the girls told him "she was o.k, she paid with groupon" the he said "oh, sorry. would you like to leave tip for your therapist?" the women had to tell him again "she just did. she gave you a cash tip". Now they both apologized.
He was right here the whole time, he just didn't pay attention.
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