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  • This stealership is a joke they're theivies and liars. I took my truck bought in because I had a crank but no start issues with it. The theft light was blinking and it wouldn't start intermittently. hey said they had fixed the problem but it begin to do it a few days later so I took it to a local ma and pa owned shop and they found the problem was begin caused by a bad battery since there wasn't enough voltage in the battery it was tripping out the alarm system. So they charged me $566.23 dollars for nothing because I was having the same problem after they "fixed"it so I asked the tech Vince if he even tested my battery his answer was "uhhh I work on a lot of cars so I don't remember if I did or not" they the service manager Michael Smickle sits there and lies to my face saying that they bypassed the alarm module which is a lie because the alarm module is linked to the ECM for the engine if that was the case it wouldn't even start much less start and run fine which it does now. These guys in the service dept. Are bold face liars and thiefs I wouldn't wish for my worst enemy to go here so now I'm going to contact 3 on your side and have them do an investigation on these crooks who take money from people and "fix" problems that aren't really there. Mike P. Is a liar as well they all work together to cheat people and get money. If they truly fixed my problem then how is it that it was what I had taken it in for before was happening after I got it from them bottom line is NEVER go here to get your car serviced. Unless you want to spend $$$ on things that don't need repair. It took them over a week to get in contact with me that's with me calling every day and then saying that theyd give me a call later on. I can assume they where just buying time to come up with a good lie and they were. At first they tryed to blame the no start problem on my interlock device saying that there were two wires on it that were disconnected oh really and what did you re connect them to to because those two wires go to a camera and microphone I have a paper saying from what time to what time they worked on my truck because I got a statement from the interlock co. It was from 2:32 -4:48 So for about two hours is the time. They spent working on my truck and charged me 566.23 dollars for two hours seriously that's ridiculous and is unethical they are dishonest group of guys here DO NOT TAKE YOUR CAR HERE FOR SERVICE, they take your money and not even fix the problem Michael Smickle (service manager) was. Trying to tell me the problem was something totally different then what was on my repair order/invoice which just proves how much a cheat and liar he is.
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