Apparently this Urban Outfitters is doing so well, they don't need my business. At least that is the vibe I got when I was last in the store. I saw at least a half dozen employees as I walked around the entire store... I don't think they saw me, because I was not greated nor asked if I needed assistance. And I did!
I ended up finding the item I wanted from Urban Outfitters at another shop in the MIracle Mile Shops... for $20 less then what UO wanted.
High prices and non-existant customer service. PASS.