Couldn't have imagined a better place to get a ring for my fiance.
I know nothing about this stuff, but had a general idea of what my fiance wanted. We got pictures of her; examined her style/wants; and hands and figured it out every step of the way. They had full projected pictures of the ring before actually making it.
Then the continued customer service is great. My fiance was using an old ring sizer (not at Metal and Stone) and she gave the wrong size. Metal and Stone twice made the ring smaller at no charge. Both times, it only took 24 hours.
Highly recommended.