Tribe is a great shop with a fantastic staff. The selection is pretty incredible, catering to beginner to serious cyclist and triathletes. They are great for service, repair, and warranty issues I have had.
The core group has been there for a few years and seam to really enjoy their work which makes for nice people to interact with.
Kevin the owner is over the top, never approach him unless you are caffeinated and ready, the man knows bikes. Andreas, Diana, and Alan are very low key know there stuff and will go out of there way to take care of you. I have had less experience with the others but have nothing bad to say about them.
Hands down, go there if you have bike business!