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| - I was initially looking forward to visiting this Vietnamese restaurant because of the high ratings on Yelp. The interior gave a modern feel as the red, black, and light wood décor was spaciously arranged with slow natural lighting coming through the windows.
The Com Ga Nuong ($7.50) came with pieces of chicken grilled to perfection. It was marinated with ginger, lemongrass, shallot, garlic, and served with pickled veggies and steamed rice. The chicken was moist and juicy, but the flavors on the marinade and pickled veggies were faint. The dish had promise, but the flavors were kept too safe and failed to stand out. The dish also came with a bowl of over-salted soup which I could not finish.
The server kept asking me if I wanted to order something else. Feeling pressured, I ordered the Taro Boba ($3.99) since he said it would be made with real taro. The quality of the boba was decent at best, but the drink was made with powder instead of fresh taro.
I then turned to the female server to inquire about the drink. She said they don't have fresh taro in the restaurant and that the drink was made with powder. Moments later, the sever came back to reassure the drink was made with real ingredient. I was visibly upset by then, so the server went outside for a few minutes before returning to my table to say, "We grind up real taro into powder so it can be mixed into the drink." Since I make boba drinks at home, I can guarantee you that such practice is not only unusual, but this guy must be delusional or in the midst of a cover up.
The owner of the restaurant noticed that I was extremely dissatisfied about being lied to, but did not address the issue to intervene. The second server was at fault too since she did not comp the drink or bring it to the ownership's attention. I told her, "I wouldn't have ordered this drink if I know it's not made with real taro."
I have been eating taro since childhood so I can distinguish those that are artificially made. To insist that they were telling the truth, after the second server had already admitted to the error, earned them a zero star for 1) up selling their customers, 2) dishonesty, 3) lack of intervention and apology to fraud, 4) indifferent ownership.
I would never come back to support this business and encourage the public to do the same.
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