Going to have to give a 1 star based on communications. I live in the USA and was trying to set up an appointment for a bridal consultation. At first, they were really receptive to set up an appointment and informed me that they only met with the bride/groom not family members and would reschedule when I was back in the country. The communication with Amber thus far had been great. However, after a lot of back and forth about dates given I was out of the country and they were closed over the Holiday season, I was not able to attend a date they stated. I suggested Amber some different dates that worked better for me, and after this they stopped responding. Amber went cold turkey. This is very unprofessional as a business practice in general, our long email exchange over the past month, as well as wedding vendors dependence on referrals. I would highly not recommend unless your interested in a business that is dependent on clients, however, puts themselves before their clients.