We came around noon on a Friday so it was pretty packed but the line went quick. I ordered a bowl with katsu chicken & noodles, my husband ordered a plate which came with 2 scoops of white rice, vegetables & tertiary chicken breast. I decided to try the chicken egg roll as well, now normally any cashier will mention if an item will take longer to make or cook & if it's ok for you to wait but this wasn't the case here. We placed our order & watched everyone finish lunch but we were still waiting 20 mins in. We go ask the cashier what's taking long & she said the egg rolls can take 20 to 25 minutes. Ok?! She could have warned us prior to ordering because our food was ready, sitting there getting cold & we were waiting for one small egg roll! Finally our egg roll is done with not so much as a sorry for the wait or the inconvenience & the food was NOT so great & pretty pricey at $25 for 3 items, no drinks. The katsu was a bit dry, noodles were greasy not much flavor, my husband's food was better than mine though as the chicken breast teriyaki was the best part of both meals. The 20 plus minute egg roll? That was so so. We probably won't be coming back.