I really want to love this place! I really, really do. Let me say this first: I have been here enough times I can count it on both hands. I have given them more than one second chance to redeem themselves.
The meat is SO hit or miss. It's either incredibly cooked, or flat out tastes like leather and is inedible. It's gotta be a cook! When I get it during lunch time, it tastes like crap. Dinner time, generally, it tastes great! I usually get beef pad thai. I don't give them any specific directions to be "well done" or anything.
Sigh. I probably will go back, but only because my husband has had more good meals than bad. I will probably just get noodles and stay far away from the meat entrees.