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| - I am absolutely appalled at what happened early yesterday morning. My husband and I flew out to Las Vegas to celebrate our 1-year anniversary. Long story short, our return flight home got delayed several times, so Delta Airlines offered to put us up in the South Point Hotel for free, along with vouchers for 2 meals, and round-trip taxi service to and from the airport. The Delta manager I worked with highly encouraged me to make sure that whatever taxicab service I went with, to make sure they accept Delta vouchers.
Fast-forward to 6:00 yesterday morning. I went to the Valet stand in front of our hotel, and asked the gentleman there if he could help me find a cab to get us to the airport. He brought the Delta voucher over to one of the cabs that was waiting there, and quickly motioned for us to come over to the car, as the driver supposedly said he would accept the Delta voucher.
We put our suitcase in the trunk, and got in the car. The driver (I believe his name was Anlv Talaid; badge number 111590) just stared at the Delta voucher as if he's never seen one before. He didn't seem to know what to do with it. Anyhow, we assured him he can get reimbursed for the trip with this voucher (which would have been about $27).
Then, the nightmare began. This guy had absolutely NO IDEA how to get to the (McClarren) airport! At this point, it was too late to select another cab company. He had already driven off and was on his way. My husband and I didn't really know the area at all, but we did know enough (from memory of driving to the hotel from the airport the first time around) that we were totally going the wrong direction. Our cab driver could not understand any English to save his life. He couldn't even understand very simple commands like "make your next right" or "turn here." Meanwhile, we kept on looking at our watches, watching precious time tick away, as we got more and more convinced we were going to miss our (7:20am) flight.
Thank GOD we had our iPhones on us, and were able to give him directions with our GPS. He admitted to us it was only his second day on the job. I don't have a problem with that, but what I do have a HUGE problem with is, if you're going to be a taxicab driver, getting to, from, and around all the local airports should be second-nature to you. I did give him a $1 tip for getting us there alive, and gave him a very strong suggestion that he learns how to get to the airport - and fast - without having to get help from his passengers. This was absolutely unacceptable. For a destination as time-sensitive as an airport, we didn't have any time to mess around. This guy was TERRIBLE!!!
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