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| - My first visit here was because of a Groupon, so I wasn't sure what to expect. I don't use Tide at home, and after reading about P&G in all of my marketing classes in college, I could care less about Tide.
All of that aside, I am pleasantly surprised with the service I get from Tide Dry Cleaners. It's a little expensive, I suppose, but you pay for some of the convenience. You can drop your clothes off 24-hours a day. You can even arrange to have your clothes put in a storage bin where you can pick them up after-hours. There is drive through service, and if you pick your clothes up the old fashioned way (going in the store), someone ALWAYS offers to help you out (or better, just does it).
I've had a few buttons broken or break during service and Tide fixes them. I've also received some discount coupons as well as samples of Tide (even though I see through THAT marketing gimmick).
As I said before, I think the pricing is a little high. Also, the pricing seems variable. I've paid $80 for an order that I thought was going to be much less, and I have paid $50 for an order I expected to be much more. I haven't been here enough times and paid full price to have a real baseline. Side note - those values seem high but I am really lazy and only go here every 3 weeks or so.
As someone else noted, Tide puts little stickers in your clothes. This is for them to keep track of your items and to match them back to your account. I get that, and I appreciate it, but I would prefer to be asked if someone could actually fuse a label into my clothes.
If you come across a coupon for this place, definitely try it out. The staff is friendly and helpful, and your clothes end up smelling like you have money to burn on real Tide laundry detergent. What else can you ask for?
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