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  • I was here on 10/29/17 around 2pm and received the worst treatment I've ever experienced. I'm vegan and was very excited to learn there were vegan options available such as vegan crust, Daiya cheese and vegan red sauce. Unfortunately my excitement was quickly replaced by frustration when we began ordering. The girl behind the counter acted as though I was speaking a different language when I asked for a small vegan crust. She told me they didn't have that and the only crust that was vegan was the one for the larger sizes. I told her she was mistaken and she continued to argue with me. Her equally rude co-worker finally turned to her and said "i think they're all vegan" then he grabbed a nutritional info booklet and slid it in my general direction and said "if you're that worried about it then look it up". I did and then gave it back to him. I tried to be polite and thank him, I told him it was useful and he just snapped at me "yep that's what it's for". The girl then asked me what kind of cheese and I told her I wanted the vegan Daiya, which she should have already gathered from my vegan crust request but whatever. Again she looked at me like I was crazy and said with a sigh *do you mean our dairy free cheese?" Umm shouldn't you know the name of your own product? At this point I was really starting to get irritated. It was then that the guy behind the counter used the same gloves he had touched someone else's cheese with to put my friend's spinach on his pizza. My friend is also vegan. This is a HUGE deal to vegans and if you're going to have vegan options you need to be prepared to handle the food correctly to insure there is no cross contamination. My friend asked the guy if he could start over and explained to him the issue with touching cheese and then touching his pizza. The guy just shrugged and said "what toppings do you want?" As if he didn't care at all about the concern my friend was having. My friend once again told him he wanted him to start over and yet again the guy shrugged and then began arguing that he never touched the cheese even though we both saw him do it. My friend finally told him to cancel the order. The guy working then had the nerve to yell over the counter "hey man next time speak up if you want something". Well that was it for me and I went off on him. I don't think anyone would blame me. First of all, the cross contamination and mishandling of a vegan order aside, you NEVER argue with a customer or tell them it's their fault or to speak up. I could not believe he had the attitude that he did, just shrugging his shoulders and being a huge a**hole. I will NEVER eat here again and will be spreading the word throughout my vegan community.
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