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| - Terrible. This is the first negative review I have written. Generally unless something is REALLY BAD I will not take the time to write about it. Where do I begin? I bought the voucher, couldn't get in for about 3 months, when I finally booked my appt 3 months out, I had read some reviews and thought "no way in hell am I going in there." ...so..I canceled. A few weeks later, they called and said "i know your voucher expired but we would be happy to honor it." GREAT! basically a free manicure, how bad can it be? RUN. I walked in and the woman was already dealing with another client. She assured me it would be no more than 10 min. 30 min later, I said "im really sorry but I must be out of here by 4, will we have time..." finally she gets started and tells me how terrible my cuticles are, etc. note - I regularly get my nails done so i cant imagine they are that bad! The service took an hour FOR A MANICURE, I was not out at 4, in fact it was 4:43 when I was done. I feel bad writing such a terrible review but this is just what yelp is for. I felt like I stepped into another world for a minute. I think the lady was trying to be nice but it was almost like somewhat was wrong with her. Honestly, I would have rather paid her to stop than to ever return to this business. Also, a woman walked in wanting to buy hair spray from the salon and the lady doing my nails said she doesn't do that so she'll have to come back. The woman said "this is the 3rd time i've been here to buy hairspray!" ...i know its not just me!
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