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  • I've been to several Gordon Biersch locations in different states and on multiple occasions. This one by far was the worst and not what I've come to expect from Gordon Biersch. I ordered a Kobe burger with garlic fries. Pretty straight forward right? Wrong. The Kobe burger was bland and looked unappetizing. They didn't bother to season it at all and it looked old. Next, Gordon Biersch is known for their garlic fries. Well mine came out and again looked completely unappetizing. They were cold, no garlic on them, no seasoning of any sort. They looked like plain French fries. Since it was unlimited fries, I ordered more and it never came out. Did I mention service was super slow? Next let me share what happened with other people in my party. My friend ordered a cheeseburger with plain fries. They gave her garlic fries. Oh, and by the way...my Kobe burger looked strikingly similar to her burger (like exactly the same). As you can imagine, the Kobe is more expensive because hypothetically speaking, it should be better quality beef. My other friend had a sandwich with sweet potato fries. She had unlimited fries and ordered more. It never came. So overall, I think it's safe to say I won't be returning and I doubt my friends will either.
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