I both love this place and hate it too.
What I love:
Its a super trendy vibe that makes a cheap raw remodel of a vintage house - cool. Its what every neighborhood needs and wants. Its a gem to have coffee meetings because it sure isnt your local Starbucks.
It takes its coffee seriously. Really seriously.
It has yummy treats. The Nutella ones are oh so naughty and good.
It has ample seating. Inside, outside (super cool), upstairs.
What I hate:
The service. Every time to go there, I feel like i'm walking into the "coffee version" of the Seinfeld Soup Kitchen they snub their noses at you. By who let me be clear, the owners, the early crew. I once let them know their tea they reco'd was 'no bueno' and you would have thought I was being sent to guantanemo bay with their dismissive gaze. You have to basically mollycoddle to the them or expect to be on the outs. It's that kind of attitude. Hmmmm.
The heat. In the summer you essentially melt. Its stifling. They have a portable air conditioner with a hose out the door battling for entry space as you wind your way up the steep stairs. For the love of Pete, get some air con in there. Why have a hot drink in a hot sauna.
The steep stairs. I dare say there has been a stumble in the liquor hours, for heavens sake put up a hand rail (on both sides).
I can see its growing in the liquor menu and fan fare so I'll try it again and re-star if it improves for now as i'm on the edge i'm having to give this a 3 but I so want it to be a 4 or 5.
Customers matter guys. Get on it.
Watch this space...