Avoid CenturyLink at all costs! This service is garbage.
In 4 calls over the last 3 days they haven't been able to even verify my account in less than 20 minutes in order to let me tell them why I called. This is both using their live chat and by calling them.
I paid extra to purchase their modem and I'm on my 2nd hardware failure with it this week.
This company is horrible - their service is horrible - I highly recommend you find any suitable alternative by any means necessary.