After last night I won't be returning. I've been a pretty regular customer up until now. Joey Markville is not a good option for group functions. The staff was not accommodating. We waited 3 hours literally. I understand that there will be a wait for a large group without reservations, but the amount of attitude we received before being seated is inexcusable. We saw plenty of groups being seated before us. 2 hours in I asked the hostess to split our group into 2 smaller groups so we could be seated sooner, the hostess responded "your table is billed". I asked what she meant, and she responded "your table is billed". Then I said, I don't understand what you mean, and she said "the table.. you're going to sit at... is billed". All the while the hostess beside her was laughing at our conversation. I didn't find it funny. I don't understand why no one wanted to help. Over an hour later we were finally seated.
By the time we got our seats I was already in a bad mood. I asked for a medium rare steak but received raw. I hadn't eaten the whole day after working a 10 hour shift- the last thing i wanted to do was send my food back... I was starving. My friends convinced me to send it back because it wasn't edible.. after getting it back my appetite was gone. The staff kinda embarrassed me by making a scene. They asked if my steak was ok, I said yeah, then they wouldn't take yeah as an answer because I wasn't eating anymore.. I practically had to shoo them away. The food was fine, my appetite wasn't.
A couple of my friends also were upset with the (lack of) service. Everyone's food came out except for two people's. Their server forgot what they ordered so they had to order again.
Anyway I'm not coming back. I was really excited because Joey is one of my favourite chains but i'm guessing I was only into this place when they had the temporary staff from Alberta. Those girls knew what they were doing and it showed.