My husband and spent Christmas in AZ and ended up at this location for breakfast. Denny's in Ahwatukee has become our go to for our departing breakfast, but since our daughter purchased her first home in Chandler we decided to try this location; which turned out to be a bad decision and delayed us getting home to San Diego by more than an hour. Needless to say it was busy Christmas morning, but management truly mishandled our situation. We sat almost 30 minutes with no server whatsoever to inquire about coffee or any thing. After they finally arrived, they took our order and it took an hour for 2 standard skillet breakfasts, an order of pancakes and an english muffin to hit the table. None of us had ordered coffee and you would have thought that after the first 20-40 minutes the manager would have offered some for free or maybe a glass of juice. It was almost an hour before she even made a table call and at that point, was less than sympathetic and almost arrogant in her attitude. She is a truly poor representative of this location [approx 60 and white blonde hair] and the parent corporation or owners should take a hard look at an attitude adjustment. Being a business owner, I understand a bad day or a busy one, but a smile and a free cup of anything ofter allows us to recover with our patrons. Well, its been almost 2 months and we have been back to AZ and Denny's in Ahwatukee several times, and while they are not always fast, they are indeed sincere about trying to leave us with a caring impression.