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| - I received an Identity offer for a complimentary daybed (Monday-Thursday). Reservations were simple and very quick via e-mail with a designated host to respond to my inquires. There was an offer code and no restrictions or F&B minimum. It was a very pleasant interaction!
We arrived around 10:30 and the pool was surprisingly busy! According to the attendant, it was pretty slow for their standards, but if that's the case, I'd hate to be here on the weekend! We checked in, signed for the daybed, and was escorted to our spot. A friendly gentleman laid towels out for us and brought giant pillows and a bucket of ice. There was also a giant wooden tray that had a menu and housed all our beverages and ice buckets. Next to the daybed was a wicker side table with a slot that you could place belongings away from the sun.
The daybed is a queen-size mattress and accommodates up to four people (there were four of us and it was a little tight, but throughout the day, it was usually just two people at a time since we spent time on the loungers in the pool). Our daybed was next to a palm tree and poolside, so it was nice. Before noon, there was a nice shade over our bed. The weather was beautiful! The sun was shining, but it wasn't too hot and although more humid than usual, there was a nice breeze! Later in the afternoon, it was also overcast and it provided relief from the hot sun.
Our servers were very nice and we enjoyed the food and drink selections. The Fish Tacos ($15) with smoked jalapeño aioli and pico de gallo was tasty and refreshing. For drinks, I had the Dragon's Breath Mojito (Bacardi Dragon Berry Rum, raspberries, blackberries, lime, and simple syrup), Honey Dew Me (Grey Goose Melon, Barenjager, honeydew puree, lemon, and cardamom-vanilla-ginger syrup), and Grapes of Wrath Sangria (Riesling, St. Germain, lemongrass syrup, raspberries, strawberries, green grapes, and lavender mint). The Mojito was a little sweet and I definitely missed the fresh, muddled mint. "Honey Dew Me" had an odd flavor and crushed ice. I wouldn't recommend either cocktails, especially with their $14 price tags. The Sangria was delicious though! We ordered two pitchers ($58/each) and my friend's girlfriend and I really enjoyed it. The guys ordered two buckets of Coronas (five 12 oz. cans; $34/bucket). Also, a 500ml bottle of Smart Water was $7 (I buy liters for less than $1 each, ugh).
We were there for six hours and we had a great time! The service was outstanding and the food and drinks were satisfying. The atmosphere is mostly relaxed - the music wasn't too loud and everyone was pretty chill, except many of the children. Parents were just laying back while their kids played with the giant showers, excessively splashing other guests, and dangerously "surfing" on the pool loungers. It's obviously not a water park and it's not the lifeguards' responsibility to take care of your kids.
FYI: Automatic gratuity of 21% and a small service charge are added to your cabana/daybed bill. If you are opening a tab with your debit/credit card, there will be a pre-authorization of $50.
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