Attempted to get my wife a full salon day queen package, they told me that they did not have a massage therapist in till after the first of the year . No big deal so I bought a facial, full nails and Pedicure and scheduled it for the following Saturday. The owner called Friday the day before and said that the nail tech was out and that they would not be able to do her nails ,so I told her I would have to talk to my wife and I would get back to her .
The day off the appointment she called me and said she cancelled her appointment because I did not get back to her mind you everything was already paid for including the tip . Then she tells me that they couldn't do the facial any how due to the tech being out . So now I'm upset she cancelled the paid for appointment and they could not even complete the services that had already been paid for .
Went to the shop to get my refund she refused to pay me in cash witch is how I paid for the 300$ services. Then proceeded to pay me in a Check that she wanted me to sign a randfom sheet of paper for some unknow Reasons . I refused to sign and said i just want my money back . As she is writing the check she tells me karma is going to get you and she's Italion and doesn't know who I'm messing with , So I ask is that a threat then she says is this how I treat my wife . I was shocked that someone would Actually say something that way to a customer that they could not provide the services that were promised to. I also have this recorded so any one who would like to see her in action look it up on YouTube I'll post the link soon.