I just went there with my brother and his girlfriend for brunch. We ate on the terrasse in the back. The waitress wasn't welcoming and didn't look happy that we wanted to eat outside. Very disappointing experience. The waitress looked very annoyed, was not friendly at all and never came to check that we had everything we needed. She was very absent and it was hard to get her attention. We tried the brunch burrito, the Classique and the Hachi. All our meals were very plain. The waitress brought them without refilling our water glasses, no ketchup for our potatoes and no jam/maple sirup for our toasts. 20 minutes later we got a hold of her and asked for it and she replied OK without apologizing. My brother's coffee was cold and he had to ask for another one. Even at the end when we wanted to pay, we couldn't find her. Bathrooms needed toilet paper and the soap machine was broken. So it's our first and last brunch at this horrible place. Very unfortunate because I enjoyed dinner at other L'Gros Luxe places in the past.