We ate here twice during our stay at the Planet Hollywood hotel. The prices were more reasonable than the buffet or the steak house or Koi.
Both times the food came out INCREDIBLY slowly!!! The first time we ate there was late night after the 9:30pm Peep Show let out and there was nobody in the place. This was on a weeknight too. No excuse for it.
The waitress couldn't have cared less that we were there. She was not very friendly. Left me with an empty soft drink glass for a long time.
The second time we went there was around 11:30am. It was busy. Still took REALLY long time to get the food up. This time though our waiter was great. Bronson was his name. He engaged us in conversation, made us all smile, and even laughed at my dad's jokes. My husband is very picky with what he orders and Bronson was very patient with his indecisiveness as well.
The food itself was not bad. I'd say average, but all and all I would have given this place a poor rating had it not been for Bronson.