I have tried chatime before in LA and let's just say NO one likes it there and the drinks are pretty awful. But after a few years I come back and Chatime seems to be the most popular bubble tea in Markham/Richmond Hill.
I ordered the #1 and I also tried some of the drinks of my friends. The tea is pretty good and toppings seem to be well made. No mistake there. However, the girl who took my order doesn't seem to pay attention to the orders or understand English (only seemed to respond to mandarin).
I would have to say that Chatime here seems much better than back home in the 626 where the competition is too stiff.