I was very disappointed. After visiting their competition (Fresche) a number of times, I decided to give Berry D a chance today. I was ecstatic because many times I've had a craving for an acai bowl & Fresche is closed on Sundays. Stopped in around 12 & the place was busy. I took it as a good sign. Got a sample of the soft serve & ordered my Brazilian Bowl. My sister got her bowl within a few minutes. At least 3 people who ordered AFTER me got theirs & I still had nothing. 27 minutes later & I finally get my bowl. It's never taken Fresche that long to make my bowls -- and I always order at least 5 at a time. I don't expect to visit BD again ... unless I have a major craving that just won't wait until Monday, when Fresche opens.