Worst airport experience. If you are picking someone up and their flight gets delayed prepare to wait in baggage with a small newspaper kiosk and bathrooms and nothing else. There's no restaurant outside security except a Starbucks. Why can't they realize that people either picking someone up and waiting around or waiting with someone who is about to board a plane would like to visit before heading to security. Maybe put in an Applebee's or Chilis outside security...that place would make a lot of money. Seems like a good idea. Oh wait this is Charlotte NC, never mind. Every other airport I've been to has had a restaurant next to baggage so you can drink a beer and wait for family and friends. Good job Charlotte.