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| - As another reviewer has noted, this place is nowhere near Ridge Rd. It's on the road that runs behind the Giant Eagle. I lived here a year before I even noticed it.
Food was just ok. Nothing special about it, and come to think of it, there never has been at any Steak 'n Shake. I am a fan of their thin fries though. Especially with the seasoned salt that they have at the table (don't fall for the marketing, it is plain old seasoned salt). Why would I pay extra for their "special" add-on seasonings either? Had a double bacon cheese steakburger with all the toppings (lettuce, tomato, onion, ketchup, mustard, mayo). Bacon had absolutely no flavor. It was crunchy, but that's it.
Service was great! Attentive, knew the menu, and friendly.
Cleanliness however, was an issue. Not dirty, but needing attention as the ledges were dusty, the glass smudged, and floors could use a spot mop.
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