I haven't even been to this place to eat yet because I can't even get a reservation!!
I have tried using my Groupon and tried making a reservation, but they don't even have reservations available on certain days or at certain times that would work for my schedule and theirs.
Plus, I have been put on hold for over 15min. one time waiting to get a reservation for the next day since they didn't have availability. So, I hung up and then tried calling back just to get the answering machine.
The person that answers the phone is the owner.
Tried to call again today and make a reservation and they had NO availability.
Asked her to honor my Groupon when they had a reservation I could make & she blamed Groupon and said she would not be able to honor it for me (only what I paid for it $10, but not the discounted portion full $20). Really?? Over $10, you can't accommodate someone that is trying to make a reservation that can't get in and has never been to your restaurant?
Then, she tells me I can walk in today?? Really!!? I told her but your Groupon says that I have to make a reservation! Thanks for telling me that ahead of time.
WOW WOW WOW! Not a place for me, so I have contacted Groupon to help me out because I don't want to every step foot in a ridiculous place like this.
If you can't handle the Groupon load, you have no business advertising through Groupon!
PS to the Restaurant: A lot of Groupon people are also YELPERS, so I would be a little more accommodating to those that review your restaurant!
Very disappointed customer, so shall I say... didn't even get that far! :(