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  • Alliance Residential Company has the worst management and customer service I have ever dealt with. The way they treat tenants/people in general is absolutely disgusting. I lived at the Lofts at Rio Salado and never had any issues until Alliance started to manage the property about half way through. Property managers are unhelpful and rude (always talk in a condescending tone). They do not keep track of charges and files and will try to charge you for anything and everything. To end my relationship with the lofts on a poor note, Alliance gave us the incorrect prorated amount for our final month and then did not notify my roommate and I that we still (according to them) owed them money. They of course did not write down the amount they told us we owed so it came down to our word against theirs. Needless to say, I will never live at a property managed by Alliance again and I will never refer anyone to live at one either.
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