The one and only time I shopped at Roadrunner I was convinced to sign up for their VIP scam. I informed them at the time I purchased it I did not want it to renew. The next year I found a charge on my credit card as they renewed it despite me specifically requesting it not be renewed and the cashier confirming that she had entered it as such. I called and requested that the charge be removed. They told me it would be and never was. I ended up having to dispute the charge with my credit card company to get it removed. So imagine my anger when I opened my mail yesterday to find a letter informing me they would AGAIN be charging me. 3 years this has gone on. It's RIDICULOUS. I was on hold music for over an hour trying to call the number you have to call to cancel and still haven't gotten through. DO NOT DO BUSINESS WITH THESE SCAM ARTISTS!!!! Go to Runners Den or Sole Sports or literally anywhere else.