We had passed this place many times and I wanted to try it so we stopped there yesterday. I was extremely disappointed and we will never go back. I ordered a roast beef sandwich. I'm used to deli style RB that's pink and tasty. What they serve looked like pulled pork. The bread was no better than what you get at Subway. A $9.00 sandwich should be at least halfway decent. My wife ordered half soup and half Bobbie. She didn't like it either. So much for the food. Now for the service and the place. There were two guys behind the counter. One took our order and the other brought the food to the table. Neither one could muster a smile. I'd added a tip at the counter but honestly had I known I was going to have to get up for napkins I'd not have. My wife and I were the only ones in the place except for two people who were done soon after we sat. There were crumbs on each and every table and some of the chairs and benches and the two employees were just standing behind the counter watching the game on TV. In summary food was lousy, service was lousy, cleanliness was lousy. Frankly I can't see how this establishment can pay it's rent. As for the sign proclaiming award winning sandwiches I suppose anyone can say what they want. That doesn't make it so.