I've always wanted to try Sugar Factory, as I've seen pictures of the pretty drinks so many times.
Unfortunately, the service was horrible. We were greeted by our server who told us he was getting waters and would be back. Waters were brought by another server and our original server didn't return until maybe 20 mins later. We were ready to order, but they were out of ingredients to make about 4 of their popular drinks which were amongst the ones we wanted to try. I settled for a bubble gum martini-- it tasted like cough syrup. Tried the lemon martini next, it was also not the best. It has a weird aftertaste. My friend ordered a burger milkshake. We've been waiting an hour and it still hasn't showed up. The best part was the pop rock candy around the rim of the bubble gum drink. Very disappointed.