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  • So we came for Christmas dinner with my in laws. We haven't had grandma out in weeks and weeks but she made the special trek for the lure of prime rib. I started off with their warm spinach salad and shared with the BF. This was pretty good. I liked the dressing on it, it's a bit sweet and taste like caramelized onions were blended into it. Only thing is I would order with croutons to add some texture contrast. Love their bread basket here - the raisin bread is great! We all got prime rib and unfortunately our orders weren't quite right. I like mine on the rarer side of medium rare and mine was more medium but it was still good. The BFs was also medium but his was oddly a very dry piece compared to mine? He had his sent back and the second piece was much better. Mom and Grandma are not big eaters and split theirs. Our server asked if they want just a plate or have theirs split. They specifically asked to not split, they prefer to do it themselves as grandma likes the fatty parts and MIL likes the leaner middle. It came split into two very thin slices instead of down the middle so it was not as juicy as a whole would be. I was trying to get them to send it back but they wouldn't and told me it was okay. The server and us just did not jive at all. The BF was really irritated everytime he wanted his attention he would poke him on the back. There were times we felt ignored because this persons section had people he was hugging as they came in so those preferred people got a lot of attention and he was chatting them up and another table was what seemed to be two higher ups of the casino having a business dinner. He would come and walk by and drinks were not cared about. He would even sometimes come and ask, things okay? but see that all sodas, teas and waters empty and not do anything about it. We only got refills because bussers here normally check on tables too. We got actually really good service from our busser considering how many tables he's running. We never complain but the BF was so irritated he walked out on us during dinner and took a breather and came back and had to talk to the manager. I will say the manager listened to him and did try to save the experience. I noticed right away he walked to the back with our waiter and after that our server apologized. Our busser was purely waiting on our table and not our waiter after that. The manager also sent us dessert- one for each of us. We were full so we took a few bites and took it home for later. I did want my prime rib boxed up which was nearly half, but it got taken to the back and never was packed with our desserts to go home. Unfortunate for me the next day looking for a quick bite after a long busy day, not able to eat at work. I do recognize it was Christmas and a Monday which is not their usual service day as they are closed on Mondays... maybe that played a part, who knows. As much as this visit was pretty shoddy I still think the prime rib here is a good deal and worth coming to.Unfortunate since my first visit was great enough to get a 5 stars (I really don't give that out on first visits) and now it feels justified why I shouldn't ever give that. Hopefully our next visit isn't like this one and this was just a big fluke. (Yelp 100 Challenge 7/100)
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