Hands-down awful people, service and aircraft. Some of the flight crew are fine people but on the whole. Incompetent staff members who seem to giggle and get off on the fact that no one knows what's going on.
Please make sure you never take them if you have medical anxiety. They don't take your health into account.
P.S. How much are they paying Yelp to have their few five star reviews on top of their page. It's truly hilarious how abundant their poor reviews are.