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| - Pharmacy: Ive been loyally getting all my diabetic Rx at Walgreens for over 3 years, Id say they collect on avg close to $ 2000- $2500/month off my ins.
I call and speak w a rep to refill a Rx. no issues. My wife swings by to pick it up, she was turned away bc their was "an issue" w my ins, staff said they have to call my ins. 2 days later I get the standard automated vm that my Rx is ready to be picked up, so a few days go by, I swing by to grab it...ONCE AGAIN, im told theres some issue w my ins, and to come back...or wait a good while for them to call my ins. I says, thats what u guys did last week...and now u want me to leave again empty handed twice to come back for pick up #3??? i have completely lost faith
The Pharmacist said theres nothing he can do about it, but that he'd be happy to have me wait for 1.5hrs for him to make a call to my ins. I told the Parmacist that since he already did that last week, to just give me the Rx since this is purely a reimbusrement issue, and if there is still an issue, just send me an invoice or Ill pay mext time Im refilling, CUZ IVE BEEN A LOYAL customer 1-2x/mo for 3 years running.
At this point, the Pharmacist starts talking OVER ME thru the phone in the drive thru...
I said, "are u just going to talk over me now? uhhhh, how about I switch Pharmacies" and his response is, "ok"
theres a pharmacist right next to my office now that ran my scripts thru without any issues with my ins...funny how life works sometimes...Im sure the Pharma guy is on Walgreen's salary and could care less cuz they cut him his check...but damn man, who do u think cuts Wallgreens their checks??? my insurance does fool! so I sure hope some upper exec sees this review, Im telling everyone I know about the new Pharmacy that opened up next to my office, farewell Walgreens!
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