This review is for the Benefit Brow Bar. Used to have its own listing. Now combined with Ulta.
I have the hardest time making an appointment at Benefit Brow Bars. Every location, I call and am on hold forever while they get someone at the Benefit desk or look for the appointment book. It is always a hassle. After calling twice and getting no where. I decided to just walk in and try to make an appointment. I hung around the Brow Bar area for several minutes without seeing any employees in the area. I finally went to the front and asked if someone could help me make an appointment. They paged over the loud speaker. Turns out the person I needed was with a customer. No big deal, once I saw that I had no problem waiting. Then the person who made the announcement kept coming and checking on me, then the manager came over and checked on me. I felt bad. I def wasn't trying to rush anyone. The manager put me in the book for right then. I was planning to make an appointment for a different time but was happy they could get me in. The Stephanie location can be very hard to get an appointment. Ashanti waxed and shaped my eyebrows and did an excellent job. She was friendly and I enjoyed chatting with her while she worked on me. She said since this is a newly opened store they haven't been that busy yet. The Ulta website doesn't show a Benefit Brow Bar in this location, that is probably part of the reason.