| rev:text
| - I hate writing reviews of places that are negative, I do. I wish I had some good things to say and I have a few good things but not as many as I hoped.
So. Let's start with the pros before the cons here. This is a stunning complex, the maintenance guys are outstanding and work hard to keep the place clean and tidy always. The pool and gym are fantastic. There are many grills on the property and a bark park for your furry family members and we got a great move in deal. There is an awesome coffee machine in the office. The location is near everything you could want or need. The apartments are adorable and modern with all new appliances and with stylish floor plans.
Now here is my frustration with the last 9 months my boyfriend and I have experienced, thank god we did not sign a longer lease.
The parking is ridiculous here, the amount of spaces to the amount of residents in this complex is highly frustrating. There is a pass system but be warned if you park your car with the wrong pass for even a second, tow trucks swarm this complex like vultures. We learned that the hard way when both of our cars and even my visitor were towed within 48 hours. We also loved watching people get their cars towed New Years morning, wow I bet that was a great wake up call for 2016. No shame there.
By the way, the only warning you or your guests that your vehicle is subject to being towed is on ONE small red sign hidden behind a big PALM tree and no where else as you drive in to the complex. There's gotta be a law that's definitely being broken there.
The management never hears you out as a person, every manager we have ever dealt with on this property has never listened but only told us we were in the wrong and are so on the defense about things that they just are not listening to you. They are always ready to argue and basically insult you.
Shall we dive a little deeper?
The residents. If you enjoy being woken up to the sounds of your walls shaking from the nightly sports car show in the parking lot and garages then welcome home! Rev those engines boys. People treat their garages as if they are running a mechanic shop out of them, no joke.
Oh and no worries, if those residents aren't using the garages as a show room for their cars, they are probably housing their innocent dog in the garage while the temperature is 30 degrees at night until midnight or later. No joke. I couldn't ask for a more calming noise then the howling of a suffering animal down the hall to fall asleep to.
While I do understand management can't control everything that happens here when they are closed, empathy, compassion and a sense of efficiency is something that does not shine through at Camden Hayden. Spare yourself the high rent because when there is a problem you the resident are probably in the wrong, and make sure your friends are cool with parking at the Carl's Jr next door if they want to come over.
Shout out to the employees that do stand out though, customer service is always noted and it shows when people genuinely care; Albert and Moët, you the real mvps. Thanks for always coming through and being so outstanding.
Seriously stroll next door over to Sotelo and ask for Albert, go to w6 or even Grigio were you get what you pay for.
I hope the other Camden properties are better because this whole experience has been mostly a disappointment.
We are happy to hand over our keys as our lease terms come to an end on Sunday and seriously hope management gets a handle of things one day, there is so much potential here.
Xoxo
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