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  • I have been going here with three different animals. However, I recently missed an appointment. I called to reschedule and talk to their office manager, Barb. Barb told me that my phone was out of service when they called me the day before my appointment, but it was not because I use my phone for my full time career and I would be fired if my phone was off. I proceeded to tell her my phone number and she said that is the number that was out of service. She then proceeded to tell me that I was not allowed to reschedule since I missed my appointment. I then proceeded to tell her my father died about four months ago who was a long time customer of theirs with our previous dogs. I am so disappointed in how I was treated by their office manager that I was in tears. I have been going to Dr. Gerson with my mom and my animals for my entire life. Some of my childhood memories are in that office with my favorite furry friends. It is unfortunate that they have such a rude office manager. I have NEVER been treated so poorly by a human being in my entire life. From the moment I got on the phone with her, she was nothing but rude and unwilling to help me. Barb, if you are reading this, don't you think I have had enough for one year? You couldn't cut a long time customer a break? My dad will punish you from heaven for how you treated his daughter. Those doctors behind those doors have no idea how rude Barb is to their customers and it is not right because now I look down on a place that once was my animals second home. I hope you replace Barb with a women with a heart. I now have to look for a new office because I am not allowed to go back because I accidentally got an appointment time mixed up. Karma is coming for you BARB! I
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