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| - This used to be one of my favorite Mexican restaurants. I'm so sad now. It's not only the decimated menu, but it is consistently the worst service I have received. Servers are checked out, sometimes rude, always slow. I have come three times in the last month and a half with different friends, each time hoping the service will be different if I come at lunch or happy hour or dinner. It's not. As we speak, I'm here for lunch. We have been here for 30 mins. Empty drinks, no chips, empty salsa. And still our lunch has not arrived. The restaurant is about 1/4 the size it once was, and the service is an even smaller fraction of what it used to be. Macayo's was always an amazing locally owned restaurant chain, and now, the service is so appalling bad, it has completely destroyed my respect for and affinity for their brand and products. It's horrible.
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