As much as I'd like to rave about how much I love Wings from BWW. I would have to say that my co-workers and I order from here at least once a week. They have messed up our to go orders multiple times in the last month.
First time they forgot my wings completely. The whole order was missing. More time missed off the clock running around during a work day. Had to drive back to get what we paid for
Second time they almost gave us one order for free but being the kind hearted honest hard working type we told them they had to charge us for one of the orders. This comes with after waiting for 20 minutes to get wings we ordered 30 minutes prior online for pickup. They stated that one of their cooks did not show up for work or called out.
Tonight was the last straw though. We ordered online again and I wanted dry rub on the side of my salt and vinegar order. I ordered garlic parm as they put that sauce on the side as well despite the clarification made in the ticket under the notes field on the website. Anyhow.... I also chose to get one Bleu cheese with my take out in which I did not get. All and all.... I am just tired of the complete lack of paying attention to small details. I am not sure how they have such a high ratings here but I am convinced and I will not eat here again just because of the amount of mistakes that happen over and over. I do not like paying for things and not receive them,