I've put off going to the dentist for a couple years because I had a bad experience at the last one I went to but I decided I had to woman up and make an appointment for a checkup and cleaning. Of course I used Yelp to look for places because with something like this I needed to know that they had a good reputation. Downtown Phoenix Dental not only had a really good rating but there were more reviews for them than the other options listed.
I called to make an appointment and Caleb was very friendly and helpful in getting me set up. They have you do all your new patient paperwork online ahead of time so you won't have to do it when you get there. The days I had originally requested weren't available so I made one for the following week but the next day he actually emailed me and let me know that there had been an opening and I actually could get in the day I had asked for!
When I showed up for my appointment Caleb already knew my name (I guess I was the only appointment for that time slot) and didn't really need much from me. I didn't have to wait long, someone came and took my X-Rays and then the hygienist called me over to look at them and get started on the cleaning. Her name was Audra and she was very nice and gentle. Cleanings are never fun, I don't know about you but the scraping feeling is worse than if it was actually painful, but she did everything quickly so it wasn't too bad. Not to mention my teeth look great!
Once she was done the dentist himself came over to talk to me for a little bit and look at everything as well. To my surprise everything was good, (I figured I'd have bad teeth karma since I hadn't been to a dentist in so long) and they just scheduled me for another cleaning in 6 months! No unnecessary procedures suggested or issues that they needed to see me for. I actually liked them so much that I requested to come back just to speak with the Orthodontist when she comes in. I'm actually looking forward to coming back rather than dreading it so I'm very happy Yelp steered me in the right direction yet again!