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  • This review is for my frustrations in getting refills since switching from another Walgreens to this store. I was told to go online and do my business online and I could do all my refills and everything in one place. I had always done my refills by phone but they strongly suggested I do it this way . Fine with me so I got everything organized checked off correct boxes for automatic refills and waited. First prescriptions came up for refill and nothing no phone call no text no nothing. I went down there and they said oh you'll get a text so she did something and I got a text on that one. Next time another one came up and I had to go back to the drugstore to get that one refilled. Next one came up and I decided to make a phone call like I used to do and do it by phone. Big mistake. The guy who answered the phone supposedly a technician was the rudest rudest person ever. I asked why they have Auto refills online if they're not going to Auto refill them. He said I didn't know what I was talking about and that they had never done Auto refills online or any other way. Wow that amazes me since I've been getting Auto refills by phone for about eight years. Needless to say by the time the phone conversation ended this guy had called me an idiot and insulted me in so many ways I can't begin to recount. I am transferring every single one of my prescriptions to CVS and hopefully will get better service. I have been doing business with Walgreens for about 12 years and I'm done.
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