I am very upset with my experience with the Paradise Valley Unified School District and Sandy K. Last May we were late on a payment for before school care and I made the payment plus the required late fees. When I brought my child to the before school care, we were refused service even though I was able to show that I had paid and had a copy of my receipt. I contacted Sandy several times via phone calls and left several messages, and then tried email. I never heard back from her. I let her know in my final email if I didn't hear back from her on how to resolve the issue that I would contact my bank and have the payment pulled due to non-service. I never hear back from Sandy or anyone at the school so I contacted my bank and they decided that I was in the right and they refunded my account.
The district now has rung me up in late charges and are threatening collections on me. After speaking with Sandy on the phone who swears she never received my emails or voicemails, which I have proof of both, she said she would waive the fees but I still owed the balance on a service they refused to give me.
This is extremely shady and this school district should be ashamed of how they are treating parents of their students.