This Savers still has a great selection - so great that I came in every Thursday and dropped 20-75 bucks a week. That is until today. I won't be back and here's why:
I found a number of cool items today - including a bracelet in one of the jewelry display cases. A super sweet staff member helped me out - let me try on the bracelet. I said I would take it and she bagged it, gave me a check number and held it for me until I was ready to cash out. At the checkstand - I handed the cashier, Dominic, my check number for the bracelet - number 30 to be exact. While he was checking me out he was talking to other staff members about how the woman before me had evidently shoplifted a ring or something odd had gone down with her. He gave me my total and I said "did you get the bracelet I have on hold? I gave you a number." He said, "what - the bracelet that woman bought?" I said "no, I have a bracelet on hold, I gave you a number. It said 30 on it". He then said - flat out - "I didn't get a number from you". (Wait - are you accusing me of lying??) I said "yes - you did. It had the number 30 on it". He then looks over on the counter behind him - finds the number - gets the bracelet and adds it to my total. No smiling, no "whoops - my mistake", no apology for accusing me of lying, no admittance at all of his mistake. Rude!
I have been thrift shopping for 40 years all over the world - never have I been treated like I was some kind of memory deficient scam artist. You were my favorite Savers location. No more. You just lost a good, regular customer over a $3.99 bracelet that was half off. Try teaching them young whippersnappers some courtesy!