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  • Majority of the time I usually give the place I'm going to a few chances to redeem themselves, but I literally only give this place three stars because of Dr. Watson, who is highly professional and explains everything with a great amount of detail so you don't leave the visit feeling confused. Also the three stars is because of my 2nd visit. I can't recall their names (which is not like me) but! There is a girl that works at the front desk with short blonde hair who is energetic, polite and very helpful. The 2nd person who helped me was I believe a nurse who brought me to the back to weigh me and receive my blood pressure. I also remember her being short and I believe she was of the asian ethnicity... she was SO sweet and did everything professionally. What really bugged me the first time I went there and times before is one of the nurses who took me to the back my first visit (shorter, heavier set, short blondish hair) she was mumbling while asking me the questions and I kept having to say sorry, excuse me? Then she would yell the answer as she repeated it and also would talk extremely slow as if I was a child who had no clue what was going on. Besides that, she was rude and abrupt when asking questions and would give smart ass replies. Then she took my blood pressure, she barely put the wrap around my arm and then when she was pumping it obviously was coming off, so then she had to redo it and not to mention, she WREAKED like cigarettes. To top it off not only the first time but the second time as well I've had the same girl check me out. Every time she does she asks me questions and when I reply she acts like I'm bothering her or lying to her. She literally looks like she hates her life and I dread having to go to this place every time I do. I'm hoping they get a better office staff because it wasn't just me complaining, there were other people out in the waiting room saying and explaining almost the exactly situations as well. I really hope they take a better look at their staff... other than that-- Those 2 girls and Dr. Watson... you are all incredible! Keep up the great customer service, it shows :)
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