| rev:text
| - I would leave zero stars if I could. Literally went to this restaurant on Tuesday of this week, yes, as in four days ago. On Tuesday we were prepared to pay $10.00 for our 4 year olds dinner, after she lined up on the wall to check for height we were advised she would be free. Great! We had a decent meal and good service that night.
My pregnant cravings got the best of me and I wanted a repeat of Tuesday's dinner. So as of 15 minutes ago we were very pleased to walk into the restaurant and offered seating right away. Not much of a surprise when my daughter was asked to stand on the wall again, except this time her charge was $10. Come again??? What changed between Tuesday and Friday? Certainly not her height.
After having the hostess squawk at me about her being over 40 inches Gil Prado, the worlds most useless, condescending, arrogant, piece of crap general manager proceeded to explain how he had 7 kids and how they grow very quickly. He remained a stick in the mud about how they were being courteous to me about her being free on Tuesday, and that he had no idea who worked on Tuesday. I explained to him that I had no problem paying the $10 tonight or on Tuesday and I'm sure they had a schedule that would point them in the direction of whom they should be relating their coaching to. All I wanted was for him to acknowledge that it should and he would advise staff that if they give out such courtesy that they advise consumers that is one, and not to expect it in the future... especially when they visit the establishment more than once per week. He literally laughed in my face. What a piece that guy is.
In reality the restaurant just opened not too long ago he can be smug about the fact I did not eat there tonight nor will EVER spend one red penny there in the future. But, it's customers like me who not only expect good food, but stellar service as well. I don't give two craps how much I enjoy the food at a restaurant, if I receive bad service, especially from some greaseball (Gil Prado) whom had 20 other ways of handling a a simple customer issue, but chose to remain a prick instead then I'm out.
Sadly, Gil Prado watched my family walk of this restaurant and as my husband stated that he would be giving a bad review vehemently confirmed he did not care. Classy.
For the record my 4 year old is in the 90th percentile for height and stood above the line by less than a half inch. Eventually Gens service will lose them business, if jerks like Gil Prado still have any authority.
Our complaint will not end with this review.
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